Transportation services with heart—serving Southeast
Michigan with care, reliability, and purpose.
Welcome to Lakes Transportation
Because getting there should always feel like care.
At Lakes Transportation, every trip means something more. Founded by two-time breast cancer survivor Susan Koehler Gross, we’re driven by a simple but powerful idea: transportation should be accessible, compassionate, and community-driven. Whether it’s an airport ride, a special event, or an everyday errand, we’re here to help you move forward—literally and emotionally.
Why Ride with Us
Reliable airport
and local event
transport
Personalized rides
with friendly local
drivers
Clean, comfortable
SUVs for families
and individuals
Created with care,
by someone who’s
been there
A portion of profits
supports breast
cancer charities
Serving Detroit’s
Eastside & Westside
“I highly recommend Lakes Transportation for anyone seeking dependable, professional transportation services. They provide convenient door-to-door service, picking me up directly from my home in Bruce Township and ensuring a comfortable, stress-free trip to the airport.
What sets Lakes Transportation apart is their commitment to professionalism. They are reliable, punctual, fully insured for passenger transportation, and their vehicles are exceptionally clean and well maintained.
In addition to airport transportation, Lakes Transportation provides service to both Detroit Metropolitan Wayne County Airport (DTW) and Flint Bishop International Airport. They also offer pickups throughout the Detroit metropolitan area and Ann Arbor, making them a convenient choice for travelers across Southeast Michigan. Beyond airport transportation, they also provide transportation for weddings, Detroit concerts, sporting events, and other special occasions.
The owner, Susan, is a cancer survivor who generously gives back to the community by supporting cancer awareness and assistance programs. It’s inspiring to support a business that is equally committed to serving others.
The drivers are outstanding as well. Renee, a veteran and mother of five, is warm, professional, and dedicated to exceptional customer service. Rich is an experienced, skilled driver who is also a wonderful conversationalist if you enjoy chatting during your ride.
Lakes Transportation has earned my trust through its outstanding service, attention to detail, and genuine commitment to customer care. Whether you need a ride to the airport, transportation for a wedding, or a night out at a concert or sporting event, I wholeheartedly recommend Lakes Transportation. You can travel with confidence knowing you’ll receive safe, reliable, and professional service every time.”
Pam Royston
Passenger
“I’ve never had a transportation service feel so personal. Susan and her team truly care—it’s more than just a ride.”
Angela R.
“I have been a loyal customer with Susan for the last year and a half. Always reliable and clean vehicles. I have recommended her to my entire family, friends & clients.”
Jack Johnson
”We are happy customers of Lakes Transportation! My husband and I live overseas part time, and we fly in and out of Detroit frequently. We use Lakes Transportation due to their courteous, prompt service and professionalism! It is such a relief to walk out of the terminal after a long flight and look up and see their vehicle right in front, waiting for us! They are always happy to jump out of the car and help load our luggage! It is such a worry-free component to the whole travel challenge and one that always brings us peace of mind.”
Beth Lindsay
Hey everyone, so this is Susan from the original Grosse Pointe rides.
They have started their own business and I highly recommend them.
I have used Susan and more recently in the past year many times -super reliable, very friendly, great pricing, highly recommend!
Lynn Walsh
Support the Mission—One Ride at a Time